KPM Racing Terms and Conditions

By placing an order with KPM Racing, you confirm your agreement to comply to our terms and conditions as set below:

1. How to Contact Us

A full set of contact details are included on our Contact Page including a simple form for you to use to email us.

2. Payment

KPM Racing uses SagePay's Secure Payment Processing system which accepts most major credit cards and debit cards. KPM Racing operates with due diligence and responsibility by compliance with all regulations as set out in 'The Data Protection Act 1998' In compliance with these regulations, we ensure that no customer details will be disclosed to third parties. You will be contacted if we find the card or address details to be incorrect. We recommend that you do not send cash through the post. Due to varying exchange rates, we will only accept currencies in British Pound sterling (GBP). Should you not wish to pay by debit or credit card, please contact us on the number provided on our 'contact us' page and we will provide you with full details on alternative payment methods which include Postal Orders and Bank Transfers. All payments must be cleared before goods are dispatched. Should an item be listed as out of stock, KPM Racing may require that a deposit is paid up front, this will be negotiated upon the value and purchase of the item(s).

3. Shipping and Handling

Orders to UK Mainland destinations (Excluding Scottish Highlands) are sent by CityLink and a carriage charge of £6.99 made for all orders under the sum of £100 and free for any sum over this order value (This applies only to UK orders). Please note our carriers, CityLLink, require a signature upon delivery of a parcel. If our carriers are forced to return parcels to us, they will make an extra charge which will be taken into account when refunds are made. If our carriers are authorised to leave a parcel without obtaining a signature, liability for any losses, following delivery falls to the customer. Please note that our carriers do not deliver to PO BOX addresses. Where deliveries are to be made to addresses other than the card holder's address, we are obliged to follow additional security procedures which, depending on circumstances, may involve a slight delay. If your choice of delivery address is your place of work or business, please include the name of the business/place of work. If change of delivery address is required after a parcel has been despatched, our carriers will make an extra charge (This will vary between £15.00 & £25.00). Where the carriers have to return parcels to us undelivered, this is deemed to be the same as a change of address and subject to additional charges. Shipping costs to locations outside of mainland UK will be supplied on request. If your delivery address is outside of mainland UK, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; we advise each customer to contact their local customs office for further information. Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.

4. VAT

All prices quoted on this website include VAT (Where applicable) at the UK rate of 17.5%.

5. Your privacy

For specific information regarding our privacy policy, please refer to the Privacy Policy page or contact us.

6. Back Orders

We endeavour to keep stock of the listed items & indicate if any particular item/s are out of stock. Should an order be placed for item/s, which are not in stock, we will e-mail you immediately giving details of any shortages. At this point, you may cancel the order, cancel that part of the order, which is not available, or accept the alternatives we have offered. If you are prepared to wait, balances will be sent carriage paid. We always e-mail our customers confirming that orders have been despatched. We also send e-mails, when balances are sent. You will also be informed of the method of shipment.

7. Complaints

If you wish to complain, please email us at info@kpmracing.com & quote all relevant details & dates.

8. Returns

For specific information regarding our returns policy, please refer to the Returns Policy page or contact us.

9. Mail Order Services

At present, our stock control system is entirely manual. If you need a definite answer as to whether an item is in stock, please contact us. Wherever possible, orders received by mid-day of each trading day, will be despatched that same day (Excluding Saturday). Sometimes where we are expecting delivery of an item immanently, there may be a delay of day or so. Please note our carriers, CityLink, require a signature upon delivery of a parcel. If our carriers are authorised to leave a parcel without obtaining a signature, liability for any losses, following delivery falls to the customer. Where deliveries are to be made to addresses other than the card holder's address, we are obliged to follow additional security procedures which, depending on circumstances, may involve a slight delay. If your choice of delivery address is your place of work or business, please include the name of the business/place of work.

10. Orders & Specifications

No order submitted by the buyer shall be deemed to be accepted by the seller unless and until confirmed by the sellers authorised representative. The buyer shall be responsible to the seller for ensuring the accuracy of the terms of any order (including any applicable specification) submitted by the buyer and for giving the seller any necessary information relating to the goods within a sufficient time to enable the seller to perform the contract in accordance with those terms. The quality, description and quantity of and any specification for the goods shall be those set out in the sellers quotation (if acceptable by the buyer) or the buyers order (if accepted by the seller). For any goods manufactured, the buyer shall indemnify the seller against all claims, loss, damages and expenses incurred or for any infringement of patent, copyright, design, trademark or other intellectual property rights for which the seller may become liable by following the requirements or specification supplied. The seller reserves the right to make any changes to the specification for goods without prior notice.

11. Force Majeure

The sellers shall not be held responsible for any delay in delivery or the non-delivery of the goods due to Force Majeure. However, the sellers shall advise the buyers immediately of such occurrence and within fourteen days thereafter, shall send notification to the buyers in writing, by means of a certificate issued by competent government authorities of the place where the accident occurs as evidence thereof. Under such circumstances the sellers, however, are still under the obligation to take all necessary measures to hasten the delivery of the goods. In case the accident lasts for more than ten weeks, the buyers shall have the right to cancel the contract.

Your statutory rights are not affected by any of the above terms and conditions.